Privacy Policy

Last Updated:

1. Introduction

Vorxenorukhelio ("we", "our", "us") is committed to protecting your privacy in line with European and Dutch data protection law. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vorxenorukhelio.ddd.

2. Data Controller

Company Name: Vorxenorukhelio

Address: Ruysdaelkade 161, 1072 AS Amsterdam, Netherlands

Phone: +31 20 334 5825

Email: reach@vorxenorukhelio.world

We primarily offer our products and services to residents of the Netherlands and other EU/EEA countries.

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact or order form (name, email address, message)
  • Subscribe to our newsletter
  • Contact us directly

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and respond to your inquiries and orders
  • To improve our website and services
  • To send you marketing communications (with your consent)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your data
  • Contract: When processing is necessary for the performance of a contract
  • Legal Obligation: When we need to comply with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate business interests

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally:

  • Order and contact form data: 3 years
  • Marketing consent data: Until you withdraw consent
  • Analytics data: 26 months

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), including the Netherlands, you have the following rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at reach@vorxenorukhelio.world. We may ask you to verify your identity before responding to your request.

7.1 Right to Lodge a Complaint

If you believe that we have not handled your personal data correctly, you have the right to lodge a complaint with your local supervisory authority. In the Netherlands, this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Autoriteit Persoonsgegevens
PO Box 93374, 2509 AJ Den Haag, The Netherlands
Website: autoriteitpersoonsgegevens.nl

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication

9. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers who assist in operating our website
  • Legal authorities when required by law
  • Business partners with your explicit consent

10. International Data Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Cookies

We use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy.

12. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: reach@vorxenorukhelio.world

Address: Ruysdaelkade 161, 1072 AS Amsterdam, Netherlands

Phone: +31 20 334 5825